“I’ve been a resident of this property for two years. The move in process was quick and easy! I was always kept in the loop of the application/move in process. I was placed in the perfect location And all my request had been made! I definitely felt like a valued potential tenant! During the winter storm, I had my lights and water the entire time! We were definitely blessed to have been able to stay warm during that time and management made sure we were all given appropriate notices. Trash is always picked up on time and the trash team is very pleasant. They tend to stick around just a little bit more per building to allow people to place their trash outside the door. I have a garage so I’ve never experienced any parking troubles. I would definitely suggest getting an apt with a garage attached! One of its best features! We have a new management team that is beyond superior! Mayra (I hope I spelled her name right!) Is So Sweet! She is very quick with request and very informative! There was a time where it was very difficult to get a hold of the office before the new management group came along and now we no longer have that problem! She has brought so much light to the office!! Hunter is a really great guy! You can tell he is a dedicated worker and he shows it as well. He is very warm and welcoming and makes living here a breeze! When I have ANY questions or concerns of he doesn’t have the answers he will get it and makes sure he leaves his tenants happy! Dustin, is the manager WE ALL HAVE BEEN WAITING FOR!!! I have seen him turn this property completely around in just the matter of a couple of months. I have seen him more hands on with the property more than any other manager that we have had. He doesn’t just fulfill request but ask questions to the tenants for our own inputs. He is very patient and understanding! Dustin and the rest of the team is a breath of fresh air and I’m so glad that having them on board has made living here this past year a breeze! The property is clean, the maintenance request fulfillment is quicker. This has been the best property I have rented and I look forward to continuing my tenancy!”
Whit S.
Google Review
“Thank you for getting newer and varied weighted dumbbells in the gym, it was dearly missed.”
Veda
Google Review
“I lived here over 2 years and recently moved due to job transfer. The good things about the property is that it is very well maintained, maintenance is awesome and great pricing. The staff at Cascade at Fountain lake is always so friendly and helpful. Everything is handled efficiently. Aubree Hinski has always gone above and beyond, making sure me and my family’s stay here is pleasant.I’ve rented at several different apartment communities and this has, by far, been my best experience.”
Zaheer A.
Google Review
“The short time I stayed there I could not have experienced more pleasant, friendliness, attentive, and warm personalities anywhere else. The entire office staff to the maintenance department were always the kindest and very attentive to any security measures needed when something came up. I enjoyed that the gym was always clean, the park across the street, so very convenient for exercising and the shops and eateries and night life was within a 5 minute walking distance. The notifications of social gatherings in the office was awesome though I could not attend some. The garbage pick up was the best, set it out in the box by the door and it was picked up nightly. The extra cost to conveniently have a parking spot anytime and every time under a carport was awesome. I traveled to see my family 110 miles away or 45 the other way for my friends Zumba classes was never an inconvenience except for the traffic on 59...but I work offshore so it didn’t bother me much being home 14 days. I feel like I need to go back there soon and this time stay put ...”
Daniel M.
Google Review
“I been living at Cascade at the Fountains for over 2 years and great place to live. Everyone at the leasing office is amazing to work with easy and fast process...they work with you and get you the best results, always willing to help with any questions you have.”
Ivan R.
Google Review
“Great maintenance staff, friendly leasing staff, awesome place to live.”
April A.
Google Review
“Management was Quick in resolving the issue raised. Highly recommended.”
Nick S.
Google Review
“Nice Apartment with Nearby location to Walmart and others. Manager Dustin and Leasing assistant Hunter did a great job in addressing the issue when it occurred.”
Sahil S.
Google Review
“This place is like an odyssey for me to be blessed to ever reside at the Cascades of Fountain Lake, serenity at its finest. The staff are by far the most down to earth, such a great and professional staff. Dustin, Sabrina & Hunter, I salute, job well done 💪💯🌏😎 I fell in love and have 2 kids during my stay. You're going to love it here. So if you are looking for a nice, friendly environment, come on down to Stafford and visit, walk the grounds. It's beautiful and full of recreation. U.S. Navy # 1, Second to None. 💯🌏💪”
Gerald L.
Google Review
“I am living here since 2020 and I found them very cooperative, I notice improvements specially after the new management took over.”
Zaifi D.
Google Review
“From the beginning to the end, Hunter was very nice and professional. The day I got my keys I was pleasantly surprised when I opened the door to my apartment everything was perfect, the apartment is so nice I am in love with it will recommend this property ♥️, property manager also very nice gifted me a bottle of bubbly upon my move-in very great staff.”
Yasemin T.
Google Review
“Mayra is so nice and inviting she is also super helpful. Office seems to be super busy she still is able to assist me in a timely manner.”
Kilah M.
Google Review
“We just moved in here last month and we already love the place and the apartment. Also, Dustin is very helpful. Their customer service is excellent. 10/10 recommended.”
Simran G.
Google Review
“Very nice & clean apartments. Best customer service. Work orders are taken care of quickly. Property manager Dustin is very nice and professional and so is the rest of the staff. Highly recommended.”
Sohil V.
Google Review
“The entire staff has always been friendly, kind, and professional!! I absolutely love this place!!”
Samuel H.
Google Review
“If you're looking for a good place to call home Cascade is the place. Plus the staff there cater to your needs whenever you need them to.”
Devin A.
Google Review
“Look no further, make this place your home! First off, I love the location. Its minutes from literally anything you could imagine from multiple shopping areas, nice restaurants, a movie theater, and a beautiful park with a lake right across the street. Its a very quiet complex, as a single woman I feel really safe here compared to other places I've lived. The property is well cared for and everyone seems to pick up after their dogs which is amazing, lol. The office and maintenance staff is friendly, helpful and very responsive to requests. My apartment is gorgeous with great use of space, I get complements on the layout all the time. I've been here almost a year now and I love it.”
Crystal S.
Google Review
“Look no further, make this place your home! First off, I love the location. Its minutes from literally anything you could imagine from multiple shopping areas, nice restaurants, a movie theater, and a beautiful park with a lake right across the street. Its a very quiet complex, as a single woman I feel really safe here compared to other places I've lived. The property is well cared for and everyone seems to pick up after their dogs which is amazing, lol. The office and maintenance staff is friendly, helpful and very responsive to requests. My apartment is gorgeous with great use of space, I get complements on the layout all the time. I've been here almost a year now and I love it.”
Crystal S.
Google Review
“I been here for about a week, and i cant complain. I was iffy about living in the 3rd floor, *thats just me* but i seriously ENJOY the view of the trees. I like how the area is convenient, restaurants, stores, and the freeway. AND the office are so nice, such sweet ladies. They made everything so easy. I really recommended these apartments. Thanks for an awesome week Cascade!! <3”
Esteluuuh
Google Review
“Great community! Rita is friendly and always willing to help.”
Decoarq General Contractor
Google Review
“I toured with Ms. Mayra about a month ago on a Saturday & I must say the experience with her from the moment when we walked in & out the door was very pleasant!”
Charlie
Google Review
“I have been at Cascade for 5 years now. Fairly nice place. The best customer service I have received was since the end of 2022 up until now. Mrs. Rita is so caring, understanding and listens. She gives you sense of belonging. I wanted to move out last year but she was able to convince me to stay and that she would make sure everything I need done in my unit be taken care of in a timely fashion. She makes Cascade a better place to live.”
Rara A.
Google Review
“Myrah is so awesome!!! She was so inviting her personality was everything very great energy. She was very helpful very attentive to me and my husband needs. She is literally everything you will want to see when you walk into an apartment! Customer service was simply amazing! She’s beyond five stars.”
Vatrice D.
Google Review
“The staff goes above and beyond in providing great customer service. They are friendly and always have such positive attitudes. If there are any issues they are quick to help and get on top of a resolution. In particular, Mrs. Rita the Assistant Manager is absolutely amazing so it sets a tone with the rest of the staff being so accommodating. Remember it starts from the head down! Now a days and times it’s hard to find an all encompassing complex like this! Comfortable, nice apartment with quiet living and a very supportive office and maintenance staff all in one! No need to look any further if great is what you want!”
Chastity L.
Google Review
“It’s our 4th year and second unit here. Great location. Maintenance service is prompt and satisfactory. Shout out to Mayra at the office. She’s very professional and effective. She sincerely listens and tries to get things done the right way that is favorable both to the resident and the management.”
Gold O.
Google Review
“My family and I have been in this community since January & it has felt like HOME since the very first tour! We've felt welcomed and genuinely happy here! Its been so refreshing to have staff in your home community that CARES about hospitality still. Kilah 💕 was our leasing agent and SHE IS AMAZING!! Always so quick and efficient with ANY request! If you're looking for a nice place to live this is the one. Did I mention we have a coffee/cappuccino machine in the office? ❣️ 10/10 recommend! Everyone is so helpful, Haven't encountered staff that hasn't been pleasant at all. Thanks for being a safe space for my family and I in this Post Covid world.”
Anonymous
Google Review
“Visited this property last week, inquiring about a new home for my dogs and I. Kilah was very helpful and informative. This seems to be a great option for me. Thanks Kilah!”
Shanae M.
Google Review
“Since I've been here I have been treated with nothing but respect the staff is just wonderful need something done they own it right away I love when I'm at peace and quiet I thank you all”
Darryl W.
Google Review
“Best Apartments.”
Jav M.
Google Review
“The ladies in the front office are extremely sweet and very helpful. You can tell they care about their residence! Highly recommend working with them.”
Oliver N.
Google Review
“Quick response to pending / problems and there is always a solution. Excellent attention. The staff is very friendly and cordial. Excellent location. Walmart. Amc and others very close.”
Oscar R.
Google Review
“Beautiful apartments with very accommodating staff.”
Paula A.
Google Review
“I have lived here back when it was called the reserve . Today office staff stood outside greeted me on my way to work. I see other comments they are sadly misleading everyone had a difference experience but are you a clean person?did the roaches move in with you ? Miguel is always quick on his feet and only place I didn’t have to wait for someone to fix my ac they came to my door at 9pm only 30 minutes after I called He was there . Nothing but love the wasp are pretty active this year though.”
Mike P.
Google Review
“Nice and quiet place to live in !!!!!”
Miguel C.
Google Review
“These apartments are one of the best I’ve ever had the pleasure to stay in. The staff is always helpful, the community is kept up to standards, and the neighbors are very friendly. Every once in awhile the office provides residential privileges like free breakfast. I would highly recommend these apartments to anyone looking for a place to call home.”
Hector A.
Google Review
“I want to say the office is super nice and friendly. I enjoy being here, especially today with some free tacos! Maintenance is quick. Thank you Cascade team!”
Sugar Cane
Google Review
“The leasing agents were awesome. They were very welcoming, especially Wendy. She gave me coffee and even offered me some breakfast tacos :)”
Mario S.
Google Review
“Ms. Kilah was such a pleasure to speak to and very responsive to all of our questions. 5 stars for above and beyond customer service!”
Angela M.
Google Review
“I am very pleased with on-site staff, Kilah and Rita! They go above and beyond to take care of ys as tenants. Thank you Ladies!”
Dorothy W.
Google Review
“Quick fixes from service staff and great leasing office staff!”
Tyler S.
Google Review
“The staff here (Wendy, Rita, Claudia) have been absolutely AMAZING for my entire experience here, the apartments are gorgeous and I’m so happy with my experience here”
Julianne C.
Google Review
“The staff is very, very, very Professional. Wendy is very good at her job.”
Jack
Google Review
“I want to express my sincere appreciation for the exceptional service provided by the maintenance crew at Cascade Fountain Lake. They consistently go above and beyond to ensure that the property is well-maintained and in top-notch condition.”
LaShonda R.
Google Review
“The maintenance crew did a phenomenal job with their responsive time. I really enjoy the staff. Very caring and supportive to the residents.”
Christopher B.
Google Review
“Kilah is the sweetest . My husband and I moved in this January of 2024 . We looked at this complex amongst Many in 2023 . She has helped us so much . She follows up and answers each question we’ve had . 10/10 experience ❤️”
